Here are the findings from the informal survey that was launched during April, 2020.

Last week, I published the first in a series of articles focused on generating ideas to accelerate airline recovery via digital retailing as well as an infographic with the survey results. …

Here are the findings from the informal survey that was launched at the end of March, 2020.

For those of you who know me, you know I’ve worked in the travel industry for almost 20 years and am passionate about helping airlines improve their user experience while increasing airline direct revenue. …

Bonjour from the sunny, but solemn South of France and day six of the French mandated confinement in our homes (which I am 100% supportive of.) Like many of you I am sure, I admit that I am struggling with the new reality of forced lockdowns, a steady stream of…

Last week my company, Travelaer, launched a conversion optimization tool called Right Flight that gives airlines a competitive edge in converting direct, online bookings by providing their Customers with competitive airline flight comparisons. It was as if we disturbed a sleepy bear! …

It is time for airlines to take back control of the booking process. Did you know that the average traveler visits an average of 36 different websites when booking a vacation? Why do you think that is? It is because they are desperately in search of a better travel experience…

Originally published in Tnooz The technology revolution today — led by artificial intelligence (AI), natural language processing (NLP), machine learning (ML) etc, is like an awkward adolescent trying to make its way in the world. …

When the subject of stopover travel comes up with my American friends they typically walk away scratching their heads, wondering why they’ve never taken advantage of a 24-hour to week stopover in Iceland while on their way to Paris. It is mostly because many travelers are conditioned to go from…